Job Description
Job Description
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Be part of the excitement of the Accor family, with limitless career opportunities and incredible perks.
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Job Description
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Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.
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This is a great opportunity for a strong Assistant Manager to take the next step in their career.
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As our next Front Office Manager reporting directly to the General Manager, you will:
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Lead the Front Office Team to deliver peak moments to our guests
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Create welcoming places and memorable experiences not only for our guests but also for your team
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Provide excellent customer service and resolve guest issues in a timely and professional manner
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Empower our team to always go the extra mile for our guests
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Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
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Monitor and report on key performance metrics to identify areas for improvement
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Participate in the development and implementation of front office policies and procedures
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Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
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Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.
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📌 Front Office Manager - Mercure Perth On Hay
🏢 MERCURE IT
📍 Perth