14 Sep
|
Ticketek Entertainment Group
|
New South Wales
14 Sep
Ticketek Entertainment Group
New South Wales
Job Description
Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.
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With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime
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Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
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The Role
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The Digital Marketing Coordinator is a versatile, entry-level all-rounder supporting the Marketing division across owned and digital touchpoints. Reporting to the Social Media & Affiliate Manager, this role focuses on digital execution across organic social content creation, live event content capture, affiliate campaign tracking, and overall promotional support.
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This role involves attending live events to film high-energy social content and may require domestic travel to cover key tours and brand activations across Australia.
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Outcomes to Deliver
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In this role, success looks like:
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Social Media & Content Creation: Ideate, edit, and publish short-form video (CapCut) and static assets; capture on-site event content (vox pops, behind-the-scenes) requiring domestic travel; manage daily social community interactions across platforms.
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Affiliate & Partner Campaigns: Set up affiliate campaigns (e.g., via Impact),
generate tracking links, coordinate promotional assets with partners, and monitor traffic and ticket sales performance.
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Brand & Campaign Execution: Organize event details and creative assets from internal stakeholders; ensure strict adherence to TEG/Ticketek brand guidelines; manage campaign booking calendars to balance digital promotions.
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Reporting & Administration: Draft compliant marketing copy (SPAM Act/privacy rules); gather post-campaign social and web analytics; deliver general operational support to the broader marketing department.
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Capabilities to Bring
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You'll thrive in this role if you bring:
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Education/Experience:
Marketing/Comms degree OR 1+ year in a digital marketing/content support role.
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Content Creation: Hands-on experience filming/editing short-form video (CapCut, Reels, TikTok) with a strong grasp of social trends.
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Copywriting: Excellent written communication skills tailored for digital platforms.
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Tools & Platforms: Proficient in social management tools (Meta Business Suite, Hootsuite, Later), MS Office, and Google Workspace.
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Compliance: Basic understanding of Australian privacy laws and the SPAM Act.
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Key Soft Skills: Highly organized, detail-oriented, and strong at multitasking.
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Flexibility: Willing to travel domestically and work outside standard office hours for live events.
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Desirable Experience & Skills
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On-camera confidence to conduct fan interviews or vox pops at events.
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Experience using Canva or Adobe Creative Suite to create or edit digital marketing assets
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Exposure to web analytics platforms (e.g., Google Analytics) or affiliate marketing networks.
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We're Australasia's home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.
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Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
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A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
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Flexibility: Hybrid and flexible working, with flexible schedule where your role allows
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Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
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Leave, your way: Annual leave plus extras like birthday leave and purchase leave
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Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
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Giving back: One paid volunteer day a year to support our community
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Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
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Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day
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TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.
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Learn more about TEG here –
📌 Digital Marketing Coordinator (New South Wales)
🏢 Ticketek Entertainment Group
📍 New South Wales