Job Description
Job Type: Permanent - Full Time
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Location: Sydney CBD
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Job Category: Operations
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Paspaley is an iconic Australian luxury brand that is home to the rarest and most beautiful pearls in the world. We are a leader in contemporary pearl jewellery design, with our distinctive collections available through Paspaley boutiques and eBoutique.
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We are seeking an experienced Logistics Manager to oversee inventory management, distribution centre operations and international logistics activities, ensuring our exceptional products are delivered securely, accurately and efficiently across the business.
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Job Description
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Key Responsibilities
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The Logistics Manager leads the logistics function, ensuring inventory is managed accurately, securely and efficiently while maintaining compliance with company policies, customs regulations and security requirements.
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Logistics & Distribution Centre (DC) Operations
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Lead all logistics operations including receiving, storage, stock movements, picking, packing and dispatch.
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Ensure timely replenishment of inventory to boutiques and other business locations to support reliable, on-time supply.
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Manage workload prioritisation and resource allocation across the logistics team.
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Maintain operational procedures and controls to ensure accuracy, efficiency and cost control.
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Drive continuous improvement initiatives that enhance service, productivity and quality.
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Inventory Governance & Compliance
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Maintain high levels of inventory accuracy across all locations.
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Ensure all stock transactions and inventory movements are accurately recorded.
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Investigate and resolve stock discrepancies and inventory variances.
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Lead stocktake activities and inventory audits.
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Implement controls that minimise stock loss and inventory risk.
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Ensure appropriate security controls are maintained for the handling, storage and transportation of high-value inventory.
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International Logistics & Trade Management
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Manage all import and export activities, including customs clearance and export declarations.
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Coordinate and oversee all import and export activities with suppliers, customs brokers and internal stakeholders.
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Ensure compliance with customs regulations & legislation, trade requirements and company policies and procedures.
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Manage relationships with customs brokers, freight providers and security carriers.
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Oversee carnet administration, certificates of origin and shipping documentation.
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Monitor freight expenditure and identify opportunities for cost optimisation.
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Maintain confidentiality regarding all information encountered, including personal data protection.
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Team Leadership & Stakeholder Management
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Lead, coach and develop the logistics team.
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Establish clear accountability and performance expectations.
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Develop capability through cross-training and succession planning.
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Conduct regular performance and development discussions.
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Foster a culture of ownership, collaboration and continuous improvement.
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Build solid relationships with boutiques, Merchandise Planning, Product Development, Finance and external service providers.
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Manage relationships and service agreements with suppliers, couriers, transport providers and insurance partners.
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Negotiate service contracts and supervise the activity and service level provided by Australian customs brokers.
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Proactively resolve operational issues and risks.
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Planning, Reporting & Continuous Improvement
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Provide logistics insights and performance reporting to leadership.
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Develop and manage monthly forecasts for logistics activity.
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Manage logistics expenditure and ensure performance remains within budget.
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Monitor activity through Key Performance Indicators (KPIs) to ensure alignment with business needs.
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Propose initiatives to improve logistics efficiency, service levels and operational performance.
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Prepare for approval and update working instructions and operational procedures as required.
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Support ongoing optimisation of ERP and logistics systems.
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Develop and maintain logistics reporting and dashboards.
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Identify and implement process improvements.
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Standardise procedures and controls across logistics operations.
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About You
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Desired Skills and Experience
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Minimum 5 years' experience in logistics, supply chain or distribution operations.
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Proven experience leading and developing operational teams.
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Strong inventory management, stock control and inventory governance expertise.
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Experience managing international freight, import/export activities and customs compliance.
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Demonstrated ability to build and manage relationships with freight providers, customs brokers and key stakeholders.
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Strong analytical, commercial and problem-solving skills.
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Excellent planning, prioritisation and communication capabilities.
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A continuous improvement mindset with a focus on operational excellence.
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Tertiary qualification in Logistics, Supply Chain, Business or a related discipline, or equivalent industry experience.
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Highly regarded
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Experience within luxury retail, jewellery, fashion or other high-value inventory environments.
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Experience with ERP systems, particularly Microsoft Dynamics 365.
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Knowledge of customs legislation and international trade compliance.
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📌 Logistics Manager (New South Wales)
🏢 Paspaley
📍 New South Wales