Job Description
Plan the runs. Lead the drivers. Land every delivery.
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This is the role that decides whether a customer's day goes well.
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Someone has waited weeks for a King Living piece. Getting it to them on time, undamaged and exactly when we said we would is the last thing we do for them — and the thing they remember. You are the person who makes that happen.
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You plan the runs. You lead the drivers. You manage the exceptions in real time and ring the customer before they have to ring us. It is fast, hands-on and warehouse-based, and you will see the impact of your work every single day.
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What You Will Own
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Delivery Planning
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Plan and sequence daily runs, optimise routes, validate orders, manage load-out and resolve exceptions in real time to keep every run on track.
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Customer Liaison
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Book and confirm delivery appointments, handle inbound scheduling queries, and communicate delays or changes before the customer has to chase.
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Driver Leadership
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Lead drivers and transport partners daily — run readiness, route clarity, delivery quality. Monitor outcomes, flag issues, and support onboarding and coaching with the Delivery Driver Manager.
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Systems, Data & Compliance
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Keep records accurate across SAP, Radaro and internal systems. Track DIFOT, damage rates and truck utilisation, and hold the line on CoR and safety compliance.
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Warehouse Coordination
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Work with the warehouse team to line up stock readiness, pick accuracy and dock flow with the day's delivery schedule.
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Who You Are
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Calm under pressure, quick on your feet, and precise — equally at home on the warehouse floor and behind a screen.
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1–3 years in dispatch, delivery coordination, logistics or warehouse operations
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Hands-on with delivery planning, run scheduling and load-out
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Strong communicator, confident on inbound queries and proactive outbound calls
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Experience with SAP, Radaro or similar delivery, warehouse or ERP systems
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Detail-oriented,



and able to juggle multiple runs and competing priorities
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Comfortable in a warehouse environment, working directly with drivers and transport partners
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A quick problem-solver who can make the call under pressure
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Confident with Microsoft 365 and happy to pick up recent platforms, including AI tools
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Knowledge of Chain of Responsibility and workplace safety requirements is desirable
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Exposure to last-mile, bulky goods or furniture logistics is a bonus
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Why People Join King Living — And Stay
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A product worth believing in
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Australian design since ****, made to last decades — and worth getting right on the doorstep.
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Real career pathways
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This role builds operational planning, driver leadership and systems skills that lead into Customer Delivery Operations Manager, Warehouse & Supply Chain Operations and beyond.
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Be rewarded
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Competitive remuneration plus generous employee and family & friends discounts on our full premium range.
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An easy commute
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Onsite parking at our Smithfield warehouse.
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Backed properly
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Close working relationships across warehouse, logistics, retail and delivery, in a supportive, values-driven team.
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About King Living
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King Living is a family-owned Australian design company. We have been designing and making our own furniture since ****, and today you will find our showrooms across Australia, New Zealand, the UK, Canada, the USA and Asia — all built on the same reputation for innovation, craftsmanship and design that lasts.
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Four values guide everything we do: Passion, Integrity, Collaboration and Innovation. They shape how we design, how we deliver and how we look after each other — and we hire for them just as much as we hire for experience.
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King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.
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Ready to drive the operational heartbeat of our delivery function? We'd love to hear from you.

📌 Last Mile Delivery Specialist (New South Wales)
🏢 KING Living
📍 New South Wales