Job Description
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Salary £27,500 per annum and great advantages including Health Cash Plan
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Salary £27,500 per annum and great benefits including Health Cash Plan
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Home, a place where you belong
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This is a great opportunity to join our team. As our Housing and Property Lead, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
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What You'll Do
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Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.
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Help our customers with housing benefit claims, making sure that these are received on their rent account.
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Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.
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Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms / bed spaces / properties within set timescales.
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Ensuring we are health and safety compliant and that maintenance standards are met.
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Why join us
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This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top Great Places to Work! We can't offer a CoS for this role.
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You have
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Experience in managing a housing caseload and handle landlord and housing management duties
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Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.
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Able to take on a lead role within the team, offering guidance and support to your colleagues
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The ability to work on your own initiative, positively influencing people from all different backgrounds.
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A can do positive attitude, you're proactive and well organised, and able to work on your initiative.
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Confident working collaboratively with colleagues in other parts of the business as well as with external partners
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The practical bits
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Temporary (10 months), full time (37.5 hpw)
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You'll work Monday to Friday, 9am - 5pm
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Based at our service in North Shields you'll spend your time travelling around the properties in this location
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Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,
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You'll need an Enhanced DBS check done and we pay for that.
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Stronger together
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We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
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What's in it for you?
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34 days leave, rising to 39 (including bank hols and a "me day" to use for whatever you fancy) 800+ discounts on shops, holidays, days out, tech and more
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Instant pay access with Stream
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Matching pension contribution (up to 7% and life insurance of 3x basic salary)
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Top 20 in the UK for Wellbeing
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Finally
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For reasonable adjustments email [email protected].

📌 Housing Management Coordinator (Adelaide)
🏢 Home Group
📍 Adelaide