SUPERVISOR OPERATIONAL RESPONSE
This opportunity offers:
Ongoing employment
Full time role & 35 hour working week
RFS Level *****
Attractive annual salary $135,149 - $148,929 p.a. plus 12% superannuation
Location: Sydney Olympic Park (versatile working arrangements considered)
Join Our Team: Protect, Serve, and Make a Difference!
We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW.
When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies.
With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie.
We are one team with many players, united by a single purpose.
If you share our passion for community service and environmental protection, we want to hear from you!
Become a part of our mission to safeguard lives and our cherished NSW landscapes.
What you'll be doing:
This role is central to how Operational Response functions day to day.
You will support the management of the Operational Communications Centre (OCC), contribute directly to state-wide operational preparedness including State Operations Centre readiness, and work closely with State Operations teams, Operational Platforms and partner agencies such as Fire and Rescue NSW.
A key focus of the role is driving operational improvement, shaping policy and procedures, and leading enhancements to critical systems, particularly the Computer Aided Dispatch system.
Our ideal candidate
A capable and trusted operational leader who supports the OCC across people, systems, procedures and policy, while providing reliable support to the Manager.
The role requires a people‐focused who promotes staff wellbeing, and maintains a professional and accountable workplace.
The successful candidate has a robust understanding of dispatch systems and governance,



identifies risks and improvement opportunities, and communicates effectively to support a resilient and high‐performing OCC.
Note: As per the role description, candidates are required to meet minimum essential requirements.
If you do not meet the essential requirements for this role, your application may not progress to shortlisting.
Candidates are encouraged to prepare their applications independently to ensure they accurately reflect their skills and experience.
The Rural Fire Service values authentic, original responses that reflect individual perspectives and alignment with its values and priorities.
Skills, knowledge, and capability will be assessed and verified through the capability assessment process.
Please submit your application no later than 11:55pm Sunday 20th September ****.
Important recruitment Information
A recruitment (talent) pool may be created through this recruitment process to fill future ongoing, temporary, casual and term, full time or part time opportunities.
We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
If you require an adjustment during the recruitment process, please include any details that you are comfortable sharing during the application process, alternatively, you can reach out to the role expert to discuss.
The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework).
The Capability application tool is designed to help job applicants understand and use the NSW Public Sector Capability Framework when applying for jobs with the NSW government.
Additional checks for successful applicants will include referee checks and criminal history checks.
Vacancy Reference: R******
This may not be the role for you, however you can check out other vacancies in the RFS
here
, or consider
volunteering
with your local Brigade.
Learn more about how RFS members support communities across NSW below
#J-*****-Ljbffr

📌 Supervisor Operational Response (Sydney)
🏢 NSW Rural Fire Service
📍 Sydney