RSEA Safety is Australia's largest independent safety retailer, supplying high-quality safety equipment, workwear and PPE to businesses and workers across the country.
With a strong national retail network and growing wholesale and corporate operations, RSEA continues to expand, creating exciting career opportunities within a stable and growing organisation.
The Role
An opportunity has become available for an organised and customer-focused Operations Coordinator – PPE Vending Machine Division to join our team in Hurstville.
This varied role is responsible for coordinating RSEA's PPE vending-machine and locker solutions for B2B customers.
You will manage the process from initial customer enquiry and proposal through to account setup, installation, training and ongoing operational support.
Working closely with sales, customer service, planning, warehouses, suppliers and external contractors, you will help ensure vending solutions are implemented effectively and continue operating smoothly.
The position also involves occasional national travel to support customer installations and training.
Key Responsibilities
Acting as the first point of contact for vending-machine and locker enquiries
Managing customer enquiries across phone, Teams and email
Preparing customer proposals, including equipment and rental information
Coordinating customer setup, product selections, orders and installations
Setting up and maintaining vending software, customer access and reporting
Training customers on machine usage, replenishment and system functionality
Coordinating technicians and third-party contractors for installations,



servicing and repairs
Raising purchase orders and approving supplier and contractor invoices
Invoicing B2B customers for monthly vending-machine rental
Supporting stock replenishment, stocktakes, forecasting and backorder management
Resolving operational issues affecting customer accounts
Producing sales and operational reportsSupporting the sales team with customer opportunities and tender submissions
Coordinating internal stakeholders to deliver suitable vending solutions
About You
Previous experience in operations coordination, customer service, account support, field service or a similar role
Strong organisational skills with the ability to manage multiple priorities
Confident communicating with customers, suppliers and internal stakeholders
Comfortable taking ownership of customer enquiries and operational issues
Experience with purchasing, invoicing, stock coordination or order management
Intermediate Excel skills, including XLOOKUPs and PivotTables
Comfortable learning vending software and performing basic technical troubleshooting
Experience using Pronto or another ERP system is desirable but not essential
Current driver's licence and willingness to undertake occasional national travel
Vending or equipment-service experience is welcomed but not required
Based in Hurstville, NSW
Full-time, office-based position
Monday–Friday
Occasional national travel
Varied role across customer service, operations, systems and project coordination
Supportive team environment within a secure and growing organisation
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📌 Operations Coordinator (New South Wales)
🏢 RSEA Safety Australia & New Zealand
📍 New South Wales