Job Description
Personal Assistant - Civil Claims
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12-month fixed-term contract | Full-time | Melbourne
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About the Role
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We're looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full-time basis.
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You'll provide high-quality PA, secretarial and administrative support to our Practice Managers, Claims Managers and Medical Advisors, helping the team deliver an exceptional service to Avant's members.
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What you'll be doing
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Providing proactive PA, secretarial and administrative support to the Civil Claims team
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Preparing correspondence, statements, submissions and other claims documentation
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Managing confidential claims files, records and correspondence
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Preparing and reviewing documents from digital dictation
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Processing payments, accounts and invoices
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Managing telephone enquiries and ensuring urgent matters are escalated appropriately
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Supporting government recovery applications and related administration
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Assisting with general administrative tasks across the team
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About You
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We're looking for someone who is organised, proactive and highly detail-focused,



with the ability to manage competing priorities and work confidently in a professional setting.
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You'll ideally have:
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Previous experience as a Personal Assistant, Legal Secretary, Executive Assistant or similar
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Strong administration, organisation and time management skills
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Excellent written and verbal communication skills
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A high level of accuracy and attention to detail
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The ability to manage confidential information with discretion
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Previous legal, insurance or claims experience is desirable
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Strong Microsoft Office skills
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Equal Opportunity Employer
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Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.
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We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.
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Our inclusive workplace is somewhere everyone can succeed.

📌 Personal Assistant (Victoria)
🏢 Avant Mutual
📍 Victoria