Senior Customer Support Lead - Baby Brand (Global) (Victoria)

Senior Customer Support Lead - Baby Brand (Global) (Victoria)

14 Sep
|
ergoPouch
|
Victoria

14 Sep

ergoPouch

Victoria

Job Description
ergoPouch, based in Melbourne's south-eastern suburbs, is a growing Australian brand delivering premium baby products to families worldwide. The Senior Customer Support Specialist role combines hands-on customer care with operational excellence to ensure a warm, consistent experience across channels.
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You will coach the B2C support team, resolve complex inquiries, and help refine systems, knowledge bases and workflows.

📌 Senior Customer Support Lead - Baby Brand (Global) (Victoria)
🏢 ergoPouch
📍 Victoria

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