Job Description
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.
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We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.
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The Purpose
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Reliability matters when you're supporting technology that Australians depend on every day.
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As a Cloud Site Reliability Engineer, you'll help keep AP+'s cloud and platform services reliable, available, secure and resilient. This is a hands-on engineering role where you'll combine cloud infrastructure, automation, observability and SRE practices to improve the performance and reliability of critical technology services.
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Working primarily across AWS and Kubernetes environments, you'll engineer for resilience, respond to complex incidents, reduce operational toil through automation and continually improve how our platforms perform at scale.
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Key Responsibilities The Role Owns
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Operate, monitor and continually improve cloud and platform infrastructure, engineering for high availability, resilience, performance and security.
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Act as a first responder to cloud and platform incidents, troubleshooting complex reliability, capacity and performance issues while improving MTTD and MTTR through lessons learned.
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Engineer and optimise AWS and Kubernetes environments, including EKS, EC2, EFS, VPC and IAM, supporting scalable and resilient workloads.
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Build and improve CI/CD pipelines and automate operational tasks to reduce manual effort, minimise risk and enable safe, frequent and reliable delivery.
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Strengthen observability across infrastructure, applications and cloud services, using meaningful metrics to identify issues and drive improvements in availability and performance.
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Build resilience into our platforms through disaster recovery, controlled change, configuration management and close collaboration with Engineering, Security and Service Management teams.
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You'll likely be a strong fit for this role if:
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You bring hands-on experience in Site Reliability, Cloud or Platform Engineering, supporting complex and highly available cloud environments.
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You have robust AWS expertise, ideally across EKS, EC2, EFS, VPC and IAM, underpinned by a solid understanding of cloud networking.
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You're experienced with Kubernetes and containerised workloads, including cluster management, scaling, upgrades and optimisation.
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Infrastructure-as-code and automation are central to how you work, with experience using tools such as Terraform, CloudFormation, CDK or Ansible, along with Python, TypeScript or similar scripting languages.




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You've designed and operated CI/CD pipelines using platforms such as GitHub, GitLab or Bitbucket and understand the importance of strong observability and operational monitoring.
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You bring an engineering mindset focused on reliability and resilience, with experience across cloud security, incident response, disaster recovery and controlled change, ideally within a regulated or high-availability setting.
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What Happens Next
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At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
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We want to remove all barriers to inclusion, so if you need advice or support with your application, we're here to help. Please reach out to
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We also encourage you to let us know your pronouns at any point during the recruitment process.
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AP+ are not partnering with Recruitment agencies for this role
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Please consider applying even if you don't meet 100% of what's outlined
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Key Responsibilities
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Operating and improving cloud infrastructure
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Responding to incidents
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Engineering AWS and Kubernetes environments
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Key Strengths
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Site Reliability Engineering
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Why Australian Payments Plus is partnering with Hatch on this role.
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Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
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A Final Note: This is a role with Australian Payments Plus not with Hatch.

📌 Cloud Site Reliability Engineer @ Australian Payments Plus (New South Wales)
🏢 Australian Payments Plus
📍 New South Wales