We're looking for an organised and detail-focused
Administration Officer - Workforce
to join our team at Zion Aged Care.
This role is at the heart of
workforce coordination
, helping ensure we have the right people in the right place at the right time to support safe, high-quality care for our residents.
You'll work closely with the Service Manager, Heads of Department, staff and Payroll to keep rosters accurate, compliant and running smoothly.
Location:
Nundah, QLD
Role Type:
Full Time | Mon to Fri
Remuneration:
$***** ph + Super + Salary Packaging + Access to Staff Discounts & Benefits
What You'll Be Doing
Develop and maintain accurate staff rosters to meet resident and operational needs
Manage staff availability, leave, shift changes and coverage
Monitor staffing levels and respond to absences and urgent workforce requirements
Work with department leaders on current and future workforce planning
Support recruitment and onboarding activities
Ensure rosters align with legislation, award requirements and the Enterprise Agreement
Prepare reports on overtime, staffing variances and labour costs
Coordinate mandatory training, appraisals and development activities
Monitor training completion and follow up outstanding requirements
Be the first point of contact for staff regarding rosters, availability and shift changes
Support the Service Manager with labour cost monitoring and workforce forecasting.
What You'll Bring
Previous experience in rostering, workforce coordination or workforce planning
Ideally, experience within aged care, healthcare or a similar environment




Understanding of awards, workplace legislation and Enterprise Agreements
Solid organisational skills and excellent attention to detail
Confident communication and problem‐solving skills
Ability to manage confidential information professionally
Experience using rostering systems, ideally Humanforce
Good working knowledge of Microsoft Word, Excel and Outlook
Ability to work under pressure and manage competing priorities
A compassionate and supportive approach when working with staff and residents.
A Certificate IV in Human Resources, Business Administration or a related field will be highly regarded.
Why You'll Love Working With Us
Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Program for wellbeing support.
Fitness Passport: Stay active with discounted gym memberships for you and your family.
Ongoing Training & Development opportunities to grow your career
At Lutheran Services, care is more than a job - it's a calling.
For over
90 years
, we've supported Queensland communities with compassion, integrity, and excellence.
Our services extend beyond aged care to include retirement living, home care, disability support, mental health, and family services, always placing the wellbeing of our residents and clients at the heart of everything we do.
Please note: Valid working rights in Australia are required.
Sponsorship is not available for this role.
#J-*****-Ljbffr

📌 Administration Officer - Workforce (Brisbane)
🏢 Lutheran Services Australia
📍 Brisbane