Manager, Ai-Driven Improvement For Contact Centre (Sydney)

Manager, Ai-Driven Improvement For Contact Centre (Sydney)

14 Sep
|
Qantas Airways
|
Sydney

14 Sep

Qantas Airways

Sydney

Qantas Airways in Sydney's Mascot Head Office seeks a Manager Business Improvement - Contact Centres to lead the CC&R; quality assurance program, using data and AI-enabled capabilities to identify risks and opportunities, and to drive continuous improvement across multi-channel customer interactions.
In this highly cooperative role, you will partner with operational leaders to deliver initiatives that lift customer experience and compliance, manage multiple projects, and champion innovation
#J-*****-Ljbffr

📌 Manager, Ai-Driven Improvement For Contact Centre (Sydney)
🏢 Qantas Airways
📍 Sydney

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