Senior Customer Operations Transformation Analyst (Sydney)

Senior Customer Operations Transformation Analyst (Sydney)

14 Sep
|
Transport For Nsw
|
Sydney

14 Sep

Transport For Nsw

Sydney

Transport for NSW is seeking a Senior Business Analyst to lead investigations, translate complex business needs into actionable solutions, and work across Customer Operations, Contact Centre, Service Delivery, Technology and vendor teams.
This role supports the Opal Next Gen program as part of a major technology transformation in NSW.
The position requires extensive experience in business analysis, process modelling, and requirements management, with robust stakeholder engagement and
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📌 Senior Customer Operations Transformation Analyst (Sydney)
🏢 Transport For Nsw
📍 Sydney

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