About Us At Henry Schein One, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
Our culture at Henry Schein One as an inclusive and forward-thinking company means we are committed to creating an setting that values diversity and flexibility and promotes equal opportunities for all individuals.
How we work Customer success is at the heart of everything we do.
We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction.
From our Commercial teams right through to Operations, every area of our business plays an instrumental role in shaping the value of our user's experience.
Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs.
By delivering top-tier service, crafting innovative solutions,



and offering proactive support, we are not just meeting expectations—we are creating long-lasting partnerships that drive positive outcomes.
Purpose The Head of Operations is responsible for leading and optimising all operational functions within the APAC region to ensure seamless delivery of SaaS solutions.
This role drives operational strategy, ensures timely installations and implementations to meet revenue targets, and fosters efficiency to achieve margin objectives.
Additionally, the position champions product adoption, customer success, and customer support initiatives to maximise customer value and retention.
What you'll do Operational Strategy we foster creativity and ambition throughout our business.
We're making a difference every day and you can too.
Our Shared Values Everyone at Henry Schein One is encouraged to live and demonstrate our core values: Community Each Person is as Important as the Next Open Communication Diversity

📌 Head Of Operations (Victoria)
🏢 Henry Schein One
📍 Victoria