14 Sep
|
The HR Ally
|
Sydney
14 Sep
The HR Ally
Sydney
Role: Salesforce Developer
Location: Sydney, NSW
Job Type: Contract (6 months + Possible extensions)
Experience: 6+ yrs
Key Responsibilities
Build, configure, enhance and maintain Salesforce solutions across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
Take assigned user stories through the complete delivery lifecycle including build, unit testing, deployment, defect resolution and production support.
Develop Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce Flow and platform configuration.
Build and enhance Sales Cloud referral and sales pipelines, including leads, accounts, contacts, opportunities and associated business processes.
Build and maintain Service Cloud capabilities including case management, queues, routing, assignment, automation and service workflows.
Build and maintain Marketing Cloud Engagement solutions including Journey Builder, Automation Studio, Email Studio, Data Extensions, segmentation and customer communications.
Develop and maintain integrations between Sales Cloud, Service Cloud and Marketing Cloud Engagement, as well as integrations with other enterprise systems.
Understand the end-to-end Salesforce ecosystem and identify cross-cloud impacts and dependencies before implementation.
Configure objects, fields, validation rules, Flows, permission sets, profiles, sharing models and other platform capabilities.
Develop and consume REST/SOAP APIs and support integration patterns across the Salesforce ecosystem.
Troubleshoot issues across the three clouds and identify whether problems originate from configuration, code, data, integration or cross-cloud dependencies.
Support Salesforce releases, deployments, environment management and CI/CD processes.
Work closely with Business teams, Product Manager, QA, architecture and integration teams to deliver solutions aligned with agreed designs.
Participate in Agile ceremonies including refinement, sprint planning, stand-ups,
reviews and retrospectives, and maintain appropriate technical and deployment documentation.
Required Skills & Experience
4+ years of hands-on Salesforce development and configuration experience.
Demonstrated hands-on experience working across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
Ability and willingness to work across all three clouds rather than specializing exclusively in one Salesforce product.
Strong development experience with Apex, Lightning Web Components (LWC), SOQL/SOSL and Salesforce Flow.
Hands-on experience with Sales Cloud processes including referral/lead pipelines, accounts, contacts and opportunities.
Hands-on experience with Service Cloud including case management, queues, routing, assignment and service automation.
Hands-on Marketing Cloud Engagement experience, particularly Journey Builder, Data Extensions, Automation Studio and Email Studio.
Experience integrating Marketing Cloud Engagement with Salesforce CRM.
Strong understanding of cross-cloud data flows, dependencies and impacts between Sales, Service and Marketing Cloud.
Experience developing and consuming REST/SOAP APIs and integrating Salesforce with enterprise applications.
Good understanding of Salesforce data models, security, sharing rules, roles, profiles and permission sets.
Knowledge of Salesforce DX, Git, CI/CD and deployment processes.
Ability to take a user story from requirements/design through development, testing, deployment and support.
Experience working in Agile/Scrum delivery environments with robust troubleshooting, analytical and communication skills.
Desirable Experience
Salesforce Platform Developer I or II certification.
Sales Cloud Consultant, Service Cloud Consultant or Marketing Cloud Engagement Developer/Consultant certification.
Experience with MuleSoft or other enterprise integration platforms.
Experience with Experience Cloud.
Experience working in complex enterprise environments with multiple Salesforce clouds and integrated platforms.
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📌 Salesforce Developer - Syd (Sydney)
🏢 The HR Ally
📍 Sydney