Job Description
Our clinics in Albany are currently seeking a friendly and organised Medical Receptionist to join the team.
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This is a full-time, permanent opportunity, working Monday to Friday, with shifts scheduled between 7:00am and 5:30pm. The role also includes a Saturday morning shift approximately every 6–8 weeks (once trained).
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As a Medical Receptionist, you will be thefirst point of contact for our patients, playing an important role in creating a positive and professional patient experience.
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This is a fast-paced rolewhere you'll be managing multiple priorities, assisting a high volume of patients and working closely with a range of internal and external stakeholders. The role can be challenging while you're learning our systems, processes and radiology procedures, soresilience, adaptability and a willingness to learn are essential. With comprehensive training and support, you'll build your confidence and capability to thrive in the role.
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Your Responsibilities Will Include
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Greeting patients warmly and assisting with check-in procedures.
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Answering a high volume of emails and phone calls promptly and handling enquiries professionally.
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Advising patients of the required preparation prior to relevant scans.
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Processing a range of billing procedures, including private, Medicare, Workers Compensation and DVA.
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Managing competing priorities while maintaining accuracy and providing a high level of patient care.
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Collaborating closely with clerical and technical staff, radiologists and referrers.
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Developing a strong understanding of radiology processes,



systems and procedures through comprehensive training.
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What We're Looking For
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Clear verbal and written communication skills.
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Strong organisational abilities to manage appointments and patient flow.
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Confidence working across multiple screens and systems.
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Ability to drive to both Albany clinics for shifts.
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What We Can Offer You
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Wellbeing benefits
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Supportive management that values your well-being
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Discounted and bulk billed scans and services for you and your family
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Learning and development
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Comprehensive training to help you put your best foot forward in the role
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Career opportunities across our diverse Network
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Workplace Experience
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Team-oriented and inclusive team
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Free parking onsite
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Compensation
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Industry-competitive salary and benefits package
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Annual Remuneration Review
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With over 250 clinics and **** staff, I-MED Radiology is Australia's largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
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About Us
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With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
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Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.

📌 Medical Receptionist (Western Australia)
🏢 I-MED Radiology Network
📍 Western Australia