Job Description
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Provide customer-focused academic support and course administration across the student lifecycle
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Work with academic leaders, faculty members and University stakeholders
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Implement faculty-wide academic administration process improvements
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Coordinate academic governance committees, including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory committees
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Maintain accurate course, subject and student data across academic administration systems and processes
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Support compliance with legislation, regulatory standards, professional requirements and University policies
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Support course accreditation, course review, material change notifications and professional association submissions
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Develop and implement teach-out and transition plans
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Coordinate course and subject review processes, including data validation, reporting and stakeholder updates
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Process and distribute student results accurately and on time
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Maintain student records, academic transcripts, parchments, graduation documentation and certification records
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Manage antecedent institution and archived records and respond to student records enquiries
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Undertake privacy and data integrity checks
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Track project timelines, deliverables and risks and provide status updates
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Coordinate follow-up actions
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Contribute to internal audits, risk management, continuous improvement and high-performing academic administration practices
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Requirements
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At least three years' experience in higher education, VET or a dual-sector environment
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A bachelor's degree or relevant equivalent experience
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Qualifications in project, process or change management highly regarded
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Knowledge of TEQSA, ASQA, the Higher Education Standards Framework,



Standards for RTOs ****, ESOS and the National Code ****
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Experience in student records, results processing, certification documentation, academic governance or course administration
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Demonstrated ability to manage projects and deliver measurable process and service improvements
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Experience using Lean, Six Sigma or similar approaches
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Robust data management, reporting and problem-solving skills
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Ability to manage competing priorities
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Strong stakeholder relationship-building and communication skills
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Commitment to quality, compliance, accuracy, teamwork and continuous improvement
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Core Competencies
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Demonstrates expertise in academic administration, project management, and compliance within higher education, ensuring accurate data management and stakeholder engagement throughout the student lifecycle.
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Highest-signal resume keywords
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Academic Administration
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Project Management
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Data Management
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Stakeholder Relationship-Building
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Compliance with Regulatory Standards
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Hard Skills
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Course Administration
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Results Processing
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Certification Documentation
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Process Improvement
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Data Validation
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Reporting
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Change Management
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Lean Methodology
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Six Sigma
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Privacy and Data Integrity Checks
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Soft Skills
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Communication Skills
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Problem-Solving Skills
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Teamwork
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Ability to Manage Competing Priorities
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Commitment to Quality
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Certifications & Qualifications
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Bachelor's Degree
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Qualifications in Project Management
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Industry Keywords
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Higher Education
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VET
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TEQSA
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ASQA
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Higher Education Standards Framework
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Standards for RTOs ****
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ESOS
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National Code ****
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Academic Governance
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Continuous Improvement
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📌 Academic Administration Coordinator (Queensland)
🏢 Jobtailor
📍 Queensland