Job Description
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Shape the capability of our operational workforce and influence training outcomes across the NSW Coal Operations
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Partner with leaders to develop training strategies, competency plans and operational readiness programs
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Safely Every Day - That's Our Promise
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Join Pacific National - Australia's largest private rail freight operator.
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Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.
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An opportunity has presented itself for an Operational Training Specialist to join our team in Greta, NSW.
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What You'll Do
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Drive operational capability by planning, coordinating and supporting training and competency programs that ensure our people are equipped to safely and effectively meet operational requirements.
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Reporting to the Training Manager, you will:
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Develop and manage annual training plans that support operational demands and future workforce requirements.
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Coordinate trainee programs, training schools and workforce development initiatives.
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Partner with operational leaders, Driver Trainers and Train Crew Development Specialists to identify capability gaps and training solutions.
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Monitor, track and maintain employee competencies and training compliance requirements.
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Support continuous improvement initiatives focused on workforce capability, training effectiveness and operational performance.
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Coach and support trainers to enhance training delivery and learner outcomes.Ensure training activities align with regulatory, RTO and business requirements.
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What You'll Bring
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Experience in training coordination, learning and development, workforce capability or operational training environments.
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Proven experience developing and implementing training plans and competency frameworks.
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Strong stakeholder engagement skills with the ability to build effective working relationships across multiple business areas.
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Excellent planning, organisational and communication skills.
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Experience working with Learning Management Systems and Microsoft Office applications.
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Knowledge of competency-based training and assessment practices.
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Experience within rail, transport, logistics, mining or another safety-critical operational environment will be highly regarded.
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Why join us?
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At Pacific National we value the contribution of each team member. Our values underpin our commitment to create an inclusive culture where everyone is accepted.
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Some of the benefits we offer are:
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Paid parental leave
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Novated Leasing
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Fitness Passport
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Purchase leave program
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Access to EAP program through Sonder
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We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It - helping us build robust connections and do our best work every day.
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Ready to deliver what matters?
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Learn more at:
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Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.

📌 Operational Training Specialist (New South Wales)
🏢 Pacific National
📍 New South Wales