Job Description
RSPCA Victoria is seeking an experienced Customer Care Supervisor to lead our dedicated teams across Burwood East and Pearcedale sites. You will guide staff and volunteers through change, foster a culture of service excellence, and drive improvements in shelter operations to enhance animal welfare outcomes.
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This permanent, full time role requires strong leadership, empathy, and a hands-on approach to customer care, adoptions, and incident resolution.
📌 Animal Welfare Customer Care Leader (Melbourne)
🏢 Rspca Victoria
📍 Melbourne
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