Job Category: Cleaning, Concierge, Security
About Auxus
Auxus is a premium concierge and workforce solutions business, and a proud member of the Glad Group.
We deliver meaningful experiences for some of Australia's most respected organisations, partnering with government departments, corporate and commercial clients, and high-profile venues.
Behind every seamless experience is the Auxus team — bringing pride, expertise, consistency and attention to detail to every interaction.
We hire with purpose, develop talents, and build careers that last.
Job Description
Primary Purpose
We are seeking experienced, customer-focused Workplace Concierges to join our Sydney Metro team across a range of premium workplace environments.
As a key point of contact for staff, visitors and contractors, you will deliver a polished front-of-house experience while supporting the smooth and efficient operation of the workplace.
Snapshot of Your Day
Deliver outstanding customer service by greeting and assisting employees, visitors, and contractors
Proactively welcome all staff, visitors and contractors, ensuring correct access to the site
Manage access cards, visitor and locker registers, key management and mail handling
Respond to email enquiries and phone calls, action Service Now tickets accurately in a timely manner
Assist with basic AV/IT troubleshooting, liaising with IT for more complex issues
Conduct floor walks throughout the day,



raising any cleanliness or facility concerns to maintain workplace standards
Manage meeting room bookings and set up to be in ready-to-use conditions
Monitor and restock stationery and kitchen supplies as needed
Act as Emergency Warden and First Aider (secondary responder) as required
Desired Skills and Experience
About You
Desirable qualifications or experience in hospitality/customer service
Strong organisational skills and the ability to multi-task
Professional verbal and written communication skills
The ability to work under pressure in a busy environment and meet deadlines
Intermediate to advanced Microsoft Office skills, particularly Excel
Strong time management and attention to detail
A National Police Check, or willingness to obtain one
Willingness to be trained as a First Aider and Emergency (Floor) Warden
Why Join Auxus
Progressive career pathways, including team leader and precinct opportunities
Uniform provided and a supportive local team
Ongoing training and development, including first aid and emergency warden accreditation
Supportive team setting backed by the Glad Group network
Opportunity to work across a variety of high-profile government and corporate sites
We're looking for people who take pride in Creating Lasting Impressions Every Day and are committed to developing their skills and delivering exceptional service.
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📌 Workplace Concierge (Sydney)
🏢 Glad Group
📍 Sydney