## OMF Financial Consultant (OMF Mutualpark)Apply: Pinelands: Full time: Posted Today: JR-*******Let's Write Africa's Story Together!
**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
**Job Description**Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
# Responsibilities## ## Customer ServiceCarry out standard customer service activities and handle easy customer inquiries.
## Solutions AnalysisAssess compliance with established standards and protocols for routine inquiries.
## Receiving VisitorsReceive visitors and assist with various requests for information, referring more complex matters to colleagues.
## Customer Relationship Management (CRM) DataEnsure that basic customer details held in the system are accurate, and make notes of follow-up actions that have been promised, together with notes of actions taken during each sales call.
## Customer Needs ClarificationInterview the customer, following a multilevel sales script, to clarify the customer's requirements.
## Customer Relationship Development / ProspectingMake calls (by telephone or in person) to allocated potential customers to develop relationships.
Provide a first point of contact for resolving customer queries and complaints.
## Operational ComplianceFollow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.




## Business DevelopmentCarry out routine business development support tasks and assist others by following established procedures.
## Sales Opportunities CreationIdentify potential customers by obtaining information, referrals, and recommendations from existing customers.
## Data ExplorationSelect appropriate data from information provided by others and input that data into spreadsheets or standard formats.
## Network of InfluenceDemonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.na**Skills**Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding, Evaluating Information, Identifying Customer Needs, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships**Competencies**Balances Stakeholders### ### Builds Networks### ### Communicates Effectively### ### Customer Focus### ### Ensures Accountability### ### Instills Trust### ### Interpersonal Savvy### ### Manages Complexity**Education**NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent**Closing Date**17 September **** , 23:59***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
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📌 Omf Financial Consultant (Omf Mutualpark) (Toowoomba)
🏢 Old Mutual
📍 Toowoomba