Job Description
MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey.
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The Role:
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Identified Call Centre Manager
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We're actively looking for Mob wanting to join a leading corporate in their brand new Mob-specific call centre! You'll lead the implementation of a brand new team, while working closely with the existing call centres.
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Responsibilities include:
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Hiring, training and leading a team of 15
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Ongoing coaching and mentoring of team
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Providing cultural guidance and advice to the broader team
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Support with RAP deliverables
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Hybrid Opportunity based in either Olympic Park or Gosford
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6-week rotating roster
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Criteria:
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Aboriginal or Torres Strait Islander (Confirmation required)
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Pass a Police check
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Management experience in a similar environment or retail, customer service or corporate environment
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Full availability
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Advantages Include:
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$80-$100K Salary
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Shift Allowances
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Performance Incentive Plan
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Up to 50% off brand products including Hire cars, travel, resorts etc
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Extensive training
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Hybrid working
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This is a targeted position under the anti-Discrimination Act **** persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role.
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Justin Biles
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M:************
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📌 Call Centre Team Leader (New South Wales)
🏢 Mobready
📍 New South Wales