14 Sep
|
eJAmerica
|
Melbourne
14 Sep
eJAmerica
Melbourne
Location:
Victoria, Australia
Work Mode:
Onsite / Field Deployment
Position Overview
We are looking for 4+ years
experienced EUC Deployment Support Engineers
to support a large-scale end-user computing and device deployment program across multiple locations in Victoria.
The role will involve onsite deployment, device swaps, Windows configuration, application validation, troubleshooting, asset management, and first-line technical support.
Candidates must be comfortable working extended hours, travelling between project locations, and performing hands‐on deployment activities.
Key Responsibilities
Perform
laptop and desktop device swaps and deployments
.
Stage, rebuild, re-image, and configure Windows devices.
Set up and configure
Windows Hello
.
Validate
Outlook/Email, Microsoft Teams, SharePoint
, and other business applications.
Configure
network drives and printer mappings
.
Collect, configure, and deploy
YubiKeys
and other authentication devices.
Deploy and support
kiosk and shared devices
.
Perform application and device validation following deployment.
Troubleshoot and resolve first-line Windows, hardware, software, and connectivity issues.
Maintain accurate
asset tracking, deployment records, and documentation
.
Coordinate device movements between staging areas, hubs, and remote locations.
Work closely with project, EUC, infrastructure, and onsite support teams.
Travel between multiple locations as required during the rollout.
Mandatory Requirements
Candidates must meet the following requirements:
Must be based in Victoria, Australia.
Must hold a
valid Australian driver's licence
and be comfortable driving between project locations.
Willingness to work
***** hour shifts and extended hours
when required.
Robust hands‐on experience in:
EUC / End User Computing
Desktop deployment and support
Device staging and imaging
Strong customer service and communication skills.
Ability to work independently in an onsite/field environment.
Comfortable travelling and working across multiple sites.
Ability to handle physically demanding deployment activities, including moving and replacing IT equipment where required.
Preferred Experience
Experience with Windows ***** deployment, imaging, and configuration.
Knowledge of
Microsoft 365 applications
, including Teams and SharePoint.
Experience with device authentication technologies such as
Windows Hello and YubiKey
.
Experience with kiosks, shared devices, or dedicated-purpose devices.
Experience with enterprise asset management and deployment documentation.
Previous experience working in large corporate or industrial environments is desirable.
Project Locations
Resources may be required to work across the following locations:
Docklands
Long Island Point (LIP)
Longford Gas Plant
Sale
Barry Beach Marine Terminal
Heliport
Device staging, rebuilding, and re-imaging activities will primarily be conducted from the
Docklands and Longford build rooms
.
Travel Requirements
This is a
field-based onsite deployment role
.
Engineers must be willing and able to travel between
Docklands, Long Island Point, Longford, Sale, Barry Beach Marine Terminal, and Heliport
based on project requirements.
#J-*****-Ljbffr
📌 End User Support Specialist (Melbourne)
🏢 eJAmerica
📍 Melbourne