Introduction:
Ready to lead a critical operation where every order and delivery shapes the customer's experience?
Early Settler has been helping Australians and New Zealanders create homes they love since ****.
With more than 65 stores across both countries, we're known for stylish, affordable and built-to-last furniture and homewares.
We're looking for an experienced
Retail Warehouse Operations Supervisor
to lead our Adelaide CBD delivery hub - the only Early Settler hub servicing customers and stores across SA and NT.
This role is warehouse is based at our Adelaide retail site.
This is a visible, hands‐on role with end‐to‐end accountability for our store warehouse operations, inventory accuracy, customer order fulfilment, dispatch, home delivery, delivery partners, safety and team performance.
Description
We're after someone who can:
Own the daily and weekly operating plan across inbound freight, receipting, storage, picking, dispatch, customer collections and deliveries
Ensure customer orders are complete, accurate and ready within promised timeframes
Lead the end‐to‐end home delivery experience, including scheduling, capacity, customer communication and issue resolution
Manage third‐party delivery partners against transparent service, safety, compliance and cost expectations
Improve inventory accuracy while reducing damage, stock variance, failed deliveries and avoidable re‐deliveries
Build a strong safety culture across manual handling, loading, unloading, equipment, racking and warehouse operations
Manage labour, delivery and controllable costs without compromising safety or customer experience
Use performance data to identify issues, improve productivity and deliver sustainable operational change
Partner effectively with SA management, Regional leadership, Supply Chain, Customer Experience and Support Office teams
What you'll bring
At least five years' experience across warehouse, distribution, transport,



last‐mile or home delivery operations
Experience managing a regional hub or comparable high‐volume operation
Proven experience leading teams and managing third‐party delivery partners
A strong record of improving safety, service, productivity, inventory accuracy and operating costs
Experience in furniture, bulky goods or multi‐site retail will be highly regarded
Sound knowledge of warehouse systems, RF scanning, inventory control, dispatch and delivery scheduling
Robust understanding of WHS, contractor management and applicable Chain of Responsibility obligations
Confidence working with operational KPIs, labour plans, budgets and delivery‐cost data
Clear communication, strong judgement and the ability to manage complex customer escalations
A current driver's licence.
A forklift high‐risk work licence or relevant logistics qualifications will be highly regarded
Flexibility to support early starts, weekends and peak trading periods when required
Skills and Experiences
Applicants must be an AU citizen, resident, or hold valid working rights in Australia.
Why you'll love Early Settler
A critical role with influence across two markets
The opportunity to improve systems, service and customer outcomes
A collaborative, values‐led culture where practical ideas are encouraged
Strong exposure to Retail, Supply Chain and senior business leaders
The chance to build a capable team and create an operation you can be proud of
Love building strong teams, improving operations and creating delivery experiences customers can rely on?
Early Settler celebrates diversity and is committed to creating an inclusive workplace.
If you require adjustments during the recruitment process, please let us know.
We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance.
Due to the volume of applications received, only successful applicants will be contacted for an interview.
#J-*****-Ljbffr

📌 Warehouse & Home Delivery Operations Manager - Sa/Nt (Adelaide)
🏢 Early Settler
📍 Adelaide