Yo-Chi are looking for a People Partner who wants to do the actual work: writing scripts for difficult conversations, owning investigations end to end, locking in performance catch ups, and coaching our venue and operations leaders on all things employee relations.
Reporting to the Head of Talent, you'll support our venue teams and operations leaders across a broad range of people matters.
You bring solid ER experience, a sound grasp of the Fast Food Industry Award, and you're not afraid to get stuck in.
What You'll Do
Writing scripts and templates for performance conversations and formal meetings so our leaders are prepared and consistent
Managing and progressing workplace investigations - taking statements, reviewing evidence, drafting outcome letters
Scheduling and locking in performance catch-ups and PIPs with operational leaders, keeping things moving and documented
Coaching venue managers and ops leaders on employee relations best practice, Fair Work obligations, and how to handle people matters on the floor
Providing advice on the Fast Food Industry Award, employment contracts, and relevant legislation
Supporting disciplinary processes, grievances, and conduct matters end to end
Maintaining accurate case notes, documentation, and records across all people matters




Assisting with daily queries across the employee lifecycle
Helping improve templates, processes, and tools as we grow
What we're looking for
2-4 years' experience in an HR Advisor, People Partner, or ER-focused role
Solid working knowledge of the Fast Food Industry Award and Australian employment legislation (Fair Work Act, NES)
Hands-on experience managing ER matters - you've written scripts, run investigations, and issued outcome letters before
Background in QSR, hospitality, retail, or a multi-site operational environment is a bonus
Organised, detail oriented, and good at keeping matters progressing without things slipping
Strong written communication - you can draft a script or investigation reports that's clear and defensible
Why Yo-Chi?
At Yo-Chi, growth is part of our DNA.
We've expanded rapidly across Australia and have no plans of slowing down.
As our People Partner, you'll help shape how our teams are supported across our thriving venues.
We offer a flexible working workplace based primarily out of our Hawthorn office, complete with an on-site chef (free breakfast & lunch daily!), free parking, an on site gym, and a dog friendly workspace.
And of course, lots & lots of Yo-Chi!
Check out our socials at
@iloveyochi
#J-*****-Ljbffr

📌 People Partner (Melbourne)
🏢 Yo-Chi Frozen Yogurt
📍 Melbourne