Requisition ID: REQ694597

Employment Type: Temporary Ful Time, 38 hours per week until May 2027 . Temporary roles are available to visa holders, with contracts issued in accordance with visa conditions. Visa holders will be considered where no suitable Australian citizen or permanent resident is identified.

Remuneration: Administration Officer Level 3: $1,416.58 - $1,460.72 per week+ 12% Superannuation + Salary Packaging

Location: Bolger Street, Campbelltown

Applications close: 27/09/2026

Contact: Leesa Roberts on [email protected]

Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great
Join the RPM team in an Administration Officer role that supports the delivery of safe, efficient and patient-centered virtual care. This position is responsible for receiving and processing referrals, completing patient registrations and administrative data entry within eMR, coordinating onboarding and telehealth appointments, managing service communications, enquiries, call queues and the shared inbox, and escalating clinical matters to the RPM Nurse when required. The role also oversees the issuance, tracking, return and reprocessing of RPM devices and kits, while maintaining patient tracking logs, equipment registers and service reporting data. By ensuring seamless administrative coordination and supporting clinicians to deliver care efficiently, this role plays a critical part in improving patient access, enabling effective virtual care delivery, and supporting service performance, monitoring and evaluation.

Are You the Right Fit?
We are looking for a highly organised, adaptable and customer-focused professional who thrives in a fast-paced environment. The ideal candidate will have strong administrative experience, excellent communication skills, and the ability to confidently navigate and learn multiple digital platforms, including eMR and virtual care systems. They will be proactive, reliable and responsive,



with a high level of attention to detail and the ability to manage competing priorities. Honesty, accountability and a collaborative approach are essential, along with the confidence to problem-solve, escalate issues appropriately, and support both patients and clinicians to ensure a seamless virtual care experience.

Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

- Describe a time when you had to learn and use multiple digital systems or platforms to support service delivery. How did you ensure information was accurate, tasks were completed on time, and customers received a positive experience?
- This role requires coordinating patient onboarding, managing referrals and appointments, and supporting virtual care workflows. Can you provide an example of how you used digital systems or technology to deliver effective customer service and ensure a positive experience for patients or clients?

Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.

If you'd like more details, we're here to help.

Position Information

Applicants will be assessed against the criteria in the .

How to Apply

Read our and tips for .

Diversity, Culture & Inclusion

We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact

We value the diverse backgrounds, experiences,



and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

Aboriginal Workforce

For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact . Support is also available through the .

More Than Just a Job - Why Work With Us?

Financial Perks

12% superannuation

Salary packaging and novated leasing via

Annual leave with 17.5% leave loading (for full-time and part time staff)

One extra day off each month for full-time employees

Work-Life Balance

Flexible work options, including hybrid and varied hours (depending on the role)

Paid maternity and parental leave

Generous leave options like long service and carers leave

Grow Your Career

Access to learning opportunities through our dedicated team, who support staff with training, workshops, and career development programs.

Health & Wellbeing

Discounted gym membership through

Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

Wellbeing programs that promote mental health, resilience, and balance

Additional Information

Vaccination Requirements

All staff must meet NSW Health's before starting.

Child Safe Employment

South Western Sydney Local Health District is dedicated to fostering a child-protected environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the . We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Temporary Positions

For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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📌 Administration Officer (Lvl 3) - Remote Patient Monitoring - Temp FT (Campbelltown)
🏢 NSW Health
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