Digestive Diseases Qld (DDQ) is a well-established gastroenterology practice based in St Vincent’s Northside at Chermside. We are seeking an experienced medical secretary to join our team with immediate start available.
Our highly regarded specialists are experts in their field and promote a culture of excellence and continuous improvement. We are dedicated to delivering high-quality, patient-centred gastroenterology care. We value every member of our team and the role they play in patient care. We strive to cultivate a strong collaborative workplace.
About the role
You will play a vital role in the smooth running and growth of our practice. Working closely with our Practice Manager, this is an opportunity for you to be involved in the day to day running of the practice. You will contribute to the continuous improvement of daily processes and in fostering a supportive team environment.
Caring for the needs of our patients and our specialists in a professional and friendly manner is at the core of everything we do.
This is a full time role working 5 days per week, Monday - Friday. The position is based at St Vincent’s Northside with occasional visits to other locations to support doctors with consultation sessions.
working with the doctors to provide excellent patient care
- Book follow ups and procedures, take payments and process Medicare claims
- Provide general administration support for the practice including processing of referrals, responding to email correspondence, sending of theatre lists, etc.
Leadership support:
- Confidently manage daily operations and staff
- Assist the practice manager in diary optimisation and management
- Assist the practice manager in improving procedures and efficiencies
Attributes we are looking for:
- Previous reception experience working in a medical (GP or specialist) or allied health practice
- Previous experience in a management or leadership role highly regarded
- Ability to multi task and work calmly under pressure
- Excellent communication and problem solving skills
- Knowledge of compliance in the health care industry
- A team player attitude and willingness to go the extra mile
- Valid driver’s license preferred (occasional travel to visiting locations).
What we offer
- Competitive salary (based on experience) + super
- Career growth opportunities to enhance management skills
- Supportive and friendly environment
To apply, please submit your resume with a cover letter outlining your suitability for the role. We will reach out by phone for an introductory chat should your application progress.