Genus Services is seeking a Project Support Officer to join our team based in North Sydney.

This is a hands-on project administration role supporting the delivery of telecommunications network maintenance and infrastructure programs. You’ll work closely with project and field teams to ensure work orders, project information and day-to-day administrative requirements are managed accurately and progressed through to completion.

The Role

Key responsibilities will include:

- Allocating, managing and tracking work orders through to completion
- Providing administrative support to Field Contract Managers
- Maintaining and updating project databases, systems and records
- Assisting with land access assessments
- Preparing and coordinating variation and Extension of Time requests
- Supporting project documentation and client requirements
- Monitoring work orders, priorities and deadlines
- Liaising with field teams, contractors and internal stakeholders
- Assisting with operational and client reporting
- General project and administrative support as required

The role requires someone who can manage multiple priorities, maintain accurate information and provide reliable support to the wider project team in a busy operational setting.

About You

We’re looking for someone with strong computer skills who is organised,



accurate and comfortable working across multiple systems and priorities.

Ideally, you will have:

- 1–2 years’ experience in a similar project support, coordination or administration role
- Strong computer skills and confidence working with databases and systems
- Competency across Microsoft Office, including Excel, Word, Teams, OneDrive and SharePoint
- Strong attention to detail and accuracy
- Excellent time management and organisational skills
- The ability to manage multiple tasks and meet deadlines
- Good written and verbal communication skills
- The ability to work effectively both independently and within a team
- Previous experience within telecommunications, utilities, construction or a similar industry would be advantageous

What We Offer
- Permanent full-time position
- Monday to Friday, 38 hours per week
- Company laptop and phone
- North Sydney office location – Level 7, 15 Blue Street
- Supportive team environment within an established telecommunications business
- Opportunity to build further experience in project and operational support

If you’re a capable administrator with strong computer skills who enjoys keeping projects organised and ensuring things get done accurately and on time, we’d like to hear from you.

📌 Project Support Officer (North Sydney)
🏢 Genus Services
📍 North Sydney