Multicam Routing Systems is the largest supplier of CNC routing machinery in Australia. We require a well presented and highly motivated person to fill the above position in our Brisbane office.

This position would suit a person with some machinery background who is willing to learn and understand our range of CNC machines. Common sense and a hands-on approach is essential. Good communication and administrative skills are also essential to be able to liaise with customers at all levels.

Position Responsibilities

• Maintain regular contact with customers to schedule machine servicing and ensure all completed works are accurately invoiced.

• Coordinate service breakdown calls with customers, ensuring company procedures are followed, including obtaining work authorisations prior to commencing repairs and invoicing.

• Manage and operate the service department in a profitable and efficient manner.





• Coordinate technical staff and prepare weekly work schedules to maximise productivity and customer service outcomes.

• Arrange and coordinate machine installations with both customers and technicians.

• Follow up with customers after major repairs or servicing to ensure satisfaction and ongoing support.

• Maintain excellent communication with customers, always providing professional and courteous service.

• Answer, manage, and redirect incoming telephone calls in a friendly and skilled manner.

If you are looking for a long-term challenging & unique position, and to be part of a team, then you should apply.

Renumeration negotiable pending experience.

Email applications only to our Head Office: ••••@multicam.com.au

📌 Service Coordinator (Lytton)
🏢 Multicam Systems
📍 Lytton