About the Company
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Gold Coast & The Jewel Residences, managed by Langham has ushered in a new era of sophistication to Australia’s playground. Comprising of 339 guest rooms, suites and luxury apartments, located on the absolute beachfront. The Langham, Gold Coast brings together modern amenities and rooms, a resort atmosphere, World-class dining venues, and superior conferencing & events facilities positioning it as the premier location to relax and be inspired.

The Langham, Gold Coast has an chance for an enthusiastic and service-orientated Human Resources Coordinator, to support the HR Department and drive our service & colleague culture across The Property.

Key Responsibilities
This is more than an administrative role. As our People & Culture Coordinator, you will be involved in colleague engagement, wellbeing initiatives, recruitment, recognition programs, learning and development and creating memorable colleague experiences that make The Langham Gold Coast a great place to work.

You will assist in a variety of People & Culture functions in our dynamic and luxury environment, including recruitment and selection, training and development, payroll and benefits,



employee relations activities and support our sustainability initiatives. You will also act as the first point of contact for colleagues and candidate enquiries.

Reporting to the Director of People & Culture, this role takes a proactive role in supporting the candidate and employee experience as we work to build our Hotel Team and drive a service-centric culture. In this role, you will be a true ambassador of our service culture and the company Vision, Mission, and Values and be a key driver of our pursuit of excellence.

Qualifications & Skills
To be successful in the role you will have been in the same or similar position in a dynamic environment and are truly passionate about the Industry and the employee experience. Other key attributes we are looking for include:

- Passion for service excellence and providing superior internal customer service
- Personable and professional – able to build rapport quickly and effectively
- Administration experience and ability to learn systems and concepts quickly
- Excellent interpersonal and communication skills
- Awareness of Modern Awards including the HIGA
- Additional Qualifications in Human Resources/Business would be advantageous
- Australian work rights

Live fully with Langham
The Langham Hotels & Resorts offers current and future colleagues:

- Benchmarked and competitive remuneration
- Excellent Training Opportunities and Career Progression
- Complimentary Meals & Laundry
- 6 Complimentary Hotel Nights at LHG Hotel and Resorts each year
- A vast array of benefits and recognition incentives!

📌 People & Culture Coordinator (Surfers Paradise)
🏢 The Langham, Gold Coast
📍 Surfers Paradise