Commonwealth Bank in Perth is hiring a Fraud Detection Officer on a 12-month contract. The role starts with 12 weeks of office-based training, after which you’ll move to a hybrid mode with some WFH days. You must be available for a 24/7 roster and reside in Western Australia.
You will handle calls related to potential scam or fraud activity, deliver exceptional customer service, and monitor digital fraud trends to inform actions and escalation as required.