Helpdesk Officer: Frontline Support & Solutions (Hybrid) (Whitehorse City)

Helpdesk Officer: Frontline Support & Solutions (Hybrid) (Whitehorse City)

15 Sep
|
Deakin University
|
Whitehorse City

15 Sep

Deakin University

Whitehorse City

Deakin University is seeking an Officer in Deakin HELP, based at Geelong Waterfront or Melbourne Burwood Campus with hybrid work arrangements. The role resolves frontline enquiries across people, finance and systems, supporting a broad range of university stakeholders to ensure timely, accurate Tier 1 service delivery.

Operating with increasing independence, you will collaborate with the Customer Support team and escalate complex matters to Tier 2 as needed, contributing to knowledge base

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📌 Helpdesk Officer: Frontline Support & Solutions (Hybrid) (Whitehorse City)
🏢 Deakin University
📍 Whitehorse City

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