We are seeking an Operational Services Associate -Deviations x2 to join our growing team. Based at our Broadmeadows facility and reporting to the Manager, Operational Services , this role provides expertise in deviation investigations across the manufacturing value stream and supports operational improvements.

We are hiring for two fixed term (12 months) positions.

Key Responsibilities

- Lead deviation investigations end‑to‑end, collaborating with QA and manufacturing teams to define scope, identify root causes, and assess operational impact.
- Assemble and guide cross‑functional teams using structured investigation methodologies, ensuring all findings are accurately documented, verified, and compliant.
- Define CAPAs and effectiveness checks, work with QA to secure approvals, and track progress to ensure timely completion.
- Manage investigation timelines,



escalating risks or delays as needed, and communicate updates and outcomes to stakeholders.
- Support routine deviation activities.

Preferred Skills & Experience

- Tertiary qualification in Science or Engineering.
- Experience in pharmaceutical manufacturing / engineering or quality is highly preferred.
- Exposure to or robust interest in deviation investigations, root cause analysis, and GMP environments.
- Strong analytical, problem‑solving, and documentation skills.
- Effective communication and interpersonal skills with the ability to work cross‑functionally.
- Proactive team player able to manage multiple priorities and meet deadlines.

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📌 Operational Services Associate, Deviations x2 (City of Hume)
🏢 CSL
📍 City of Hume