Member Experience & Growth Transformation Executive (Brisbane City)

Member Experience & Growth Transformation Executive (Brisbane City)

15 Sep
|
Royal Australasian College of Surgeons
|
Brisbane City

15 Sep

Royal Australasian College of Surgeons

Brisbane City

Based in Brisbane, Royal Australasian College of Surgeons is seeking a Transformation Lead to own the end-to-end member journey from joining through onboarding, engagement, retention and long-term value. You will design and implement a future Member Experience and Growth operating model, establish measures (NPS, satisfaction), lead CRM enablement via Microsoft Dynamics, and build the capabilities.

This senior executive role requires moving from diagnosis to design to delivery within a 12-month

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📌 Member Experience & Growth Transformation Executive (Brisbane City)
🏢 Royal Australasian College of Surgeons
📍 Brisbane City

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