Pre-Construction & Client Coordinator - Custom Homes

Location: Western Sydney

Salary: Up to $100,000 + Super

Perks

- Manage the client journey from signed tender through to handover and warranty
- Join a growing custom home builder entering its next phase of expansion
- Work closely with an experienced, growth-focused senior management team

About the Company

Our client is an established and growing residential builder specialising in custom homes and more complex residential projects. Supported by a highly experienced and growth-focused leadership team with a clear vision for the future, the business is entering an exciting new phase of expansion.

With a strong pipeline of work and a genuine focus on customer experience, they are looking for an experienced residential pre-construction professional who enjoys taking ownership of both projects and clients.

The Role

If you have a minimum of 5 years' pre-construction experience in residential home building and enjoy managing multiple projects while building robust relationships with clients, this could be a great next step.

You will become the key point of contact for clients from signed tender, managing them through pre-construction and approvals, staying connected throughout construction and supporting them through handover and warranty.

Responsibilities

- Manage the client journey from signed tender through to handover and warranty
- Coordinate permits, approvals, council and certifier requirements and essential building documentation
- Manage project milestones and ensure outstanding information is followed up




- Meet clients face-to-face at head office and provide proactive updates throughout their build
- Assist with selections and client variations where required
- Liaise closely with Sales, Estimating, Drafting and Construction teams
- Coordinate handover and assist with warranty and maintenance requirements
- Maintain accurate project information and ensure clients receive a seamless experience throughout

About You

- Minimum 5 years' experience in residential pre-construction, permits or a similar project coordination role
- Strong knowledge of permits, approvals, council requirements and the NSW pre-construction process
- Ability to read residential plans and understand the construction process
- Exceptional customer service and face-to-face client management skills
- Strong administration, coordination and problem-solving ability
- Confident managing multiple projects and competing deadlines
- Proactive, organised and comfortable taking ownership of the client journey
- Experience within custom residential building will be highly regarded

Why Join

- Salary up to $100K + super
- Join a growing custom builder with a strong pipeline and ambitious plans for the future
- Broad, varied position where you can take genuine ownership of your clients and projects
- Supportive senior management team who value experience, initiative and great customer service
- Long-term career opportunities as the business continues to grow

You must have unrestricted working rights in Australia to apply.

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