Job Description

RAFI URBNSURF by Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family.

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- Great pay rates
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- Training & Progression plan
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- Access to health and wellbeing resources and activities
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- Flexible rostering
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- Paid overtime and additional leave/time off
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We are seeking experienced Waitstaff to join our dynamic team at our premium dining venue RAFI URBNSURF in Sydney Olympic Park.

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About The Venue

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Located within the iconic Sydney Olympic Park, RAFI UrbnSurf offers a unique space within Sydney's first ever surf park. Blending the opulence of a hatted restaurant with the laid back vibes of a coastal beach town. You will have the opportunity to work across unique events, share a unique culinary journey with guests or grab a coffee and watch the surf!

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About The Role

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As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

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Key Responsibilities

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- Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
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- Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
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- Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
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- Oversee and support junior wait staff, providing training, guidance, and feedback.
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- Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
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- Respond to and resolve guest concerns in a professional and timely manner.




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- Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
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- Contribute to maintaining service standards and supporting overall restaurant operations.
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Skills and Experience

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To Be Considered, You Must Have

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- A minimum of two years' relevant experience in a comparable restaurant setting.
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- Strong knowledge of food and beverage service, including wine and cocktail service.
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- Ability to work under pressure and handle high-volume service periods.
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- Excellent communication and interpersonal skills.
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- Commitment to delivering outstanding guest service.
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- A current RSA (Responsible Service of Alcohol) certificate.
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Salary and Conditions

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This is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

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Benefits & Rewards

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- Work with a company that values inclusivity and cultural and gender equality
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- Access to a range of learning development activities and career progression
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- Dedicated mental health program, offering free one on one sessions
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- Extensive & ongoing food and beverage training
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- Competitive Tip structure
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- Paid overtime and additional leave/time off
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- Company discount when you dine/ drink at any of our venues
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- Social outings and events
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- In-venue and company-wide incentives
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This opportunity to work with a leading hospitality group with great career progression is not to be missed.

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As part of our recruitment process, you may be required to undergo a police check

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Reference: USTW2030

📌 Trade Waitstaff | RAFI URBNSURF | Sydney Olympic Park (New South Wales)
🏢 Applejack Hospitality
📍 New South Wales