Job Description

Join a busy team as an Administration Assistant, managing enquiries, answering calls and keeping things running smoothly for a 3-month contract.

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- Be the go-to person for enquiries and make an impact from day one
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- Put your people skills and digital confidence to work
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- Join a fast-paced team where every day brings something different
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Role Overview

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We're looking for an Administration Assistant to join a busy team on an initial three-month contract. You'll be the first point of contact for enquiries, answering phones, managing requests through Zendesk and providing friendly, efficient support.

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If you're a fast learner, confident with technology and enjoy a role where you can interact with people, this could be a great opportunity to get stuck in and make an immediate impact.

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About the Person

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You're organised, approachable and confident speaking with people over the phone. You pick up new systems quickly and enjoy figuring things out rather than waiting to be shown every step.

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Most importantly, you'll bring a positive attitude,



solid attention to detail and a willingness to jump in and help wherever needed.

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Key Responsibilities

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- Answer and manage incoming phone enquiries
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- Triage and respond to enquiries
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- Direct enquiries to the appropriate team or person
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- Provide accurate and professional customer service
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- Maintain accurate records and update systems
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- Complete general administration and support tasks
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- Manage competing priorities in a busy environment
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Skills, Knowledge and Experience

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- Previous administration or customer service experience
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- Confident answering phones and communicating with a wide range of people
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- Strong digital skills and confidence learning new systems
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- Experience using Zendesk or similar systems is advantageous
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- Strong organisation and attention to detail
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- Ability to learn quickly and adapt to new processes
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- Friendly, proactive and team-oriented approach
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For more information please contact Elena Bacon on 0483 915 113.

📌 Administrative Assistant (South Australia)
🏢 Harrison Mcmillan
📍 South Australia