We're looking for an experienced Team Leader - Novated Administration to lead a high performing team of Sales Administrators and Settlement Officers within a busy novated leasing environment.
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You'll play a key role in supporting your team to deliver accurate, timely and high quality outcomes for customers, while ensuring key targets, processes and compliance requirements are met.
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Included In What You'll Do
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- Lead, support and motivate a team of Administrators and Settlement Officers
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- Coach and develop your team to achieve key performance targets
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- Provide regular one on one support, team meetings, training and coaching
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- Coordinate the day to day activities of the team and ensure a consistent level of service
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- Support continuous improvement and look for ways to make processes more efficient
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- Oversee the acceptance of vehicle orders and manual payments where required
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- Prepare vehicle management contracts
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- Ensure documentation and processes are completed accurately and in line with ORIX policies
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- Provide support to the Head of Novated Leasing as required
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- Step in to support the team during periods of leave to keep things running smoothly
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Included In What You Have
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- Experience leading a high volume administration team
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- A strong track record of coaching, training and developing people
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- Excellent customer service and problem solving skills
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- A passion for continuous improvement
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- Solid communication and interpersonal skills
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- Excellent attention to detail and organisational skills
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- The ability to work confidently in a fast paced environment
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- Novated leasing experience is desirable, but not essential
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We're looking for a people focused leader who is organised, customer focused and passionate about helping their team succeed.
📌 Team Leader - Novated Administration (New South Wales)
🏢 ORIX Australia Corporation
📍 New South Wales
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