Job Description

Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology setting. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.

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As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.

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We are offering a fantastic opportunity for a highly motivated individual to join our team on a 12-month contract as an Inside Sales - Cloud representative.

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About the Role:

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In this rolebased in our Melbourne office, you'll manage and grow a portfolio of key accounts, drive cloud renewals, generate recent opportunities, and provide exceptional service to our reseller partners. Working closely with Business Development Managers and Product Managers, you'll play a key role in supporting customers throughout their sales journey while contributing to the growth of our cloud business.

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This is an excellent prospect for someone with inside sales or account management experience who enjoys building relationships, exceeding targets and developing a long-term career in technology sales.

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You will be responsible for:

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- Manage and grow a portfolio of reseller and key customer accounts.
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- Drive cloud subscription renewals and identify opportunities for account growth.
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- Respond promptly to inbound enquiries and proactively make outbound sales calls.
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- Prepare accurate and timely customer quotations.
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- Qualify new opportunities and collaborate with Business Development Managers to progress sales.
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- Build strong customer relationships through proactive account management.
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- Maintain accurate CRM records and sales pipeline information.
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- Process sales orders efficiently while ensuring a high level of accuracy.
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- Deliver outstanding customer service by providing product,



pricing and licensing information.
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- Collaborate with internal sales, product and support teams to achieve business objectives.
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- Contribute to sales reporting and account planning activities.
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Skills and Experience:

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The role requires the successful candidate to have:

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- Experience in inside sales, account management or customer service within the IT, software or technology industry.
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- Previous experience with a technology distributor, cloud vendor or software provider is highly regarded.
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- Strong communication and relationship-building skills.
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- A proactive sales mindset with the ability to identify growth opportunities.
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- Excellent organisational skills with the ability to manage multiple priorities.
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- High attention to detail when preparing quotations and processing orders.
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- Strong customer service focus with a commitment to delivering positive outcomes.
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- Experience using CRM systems and Microsoft Office applications.
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- A collaborative attitude and the ability to work effectively within a team.
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- A qualification in Business, IT or a related discipline is advantageous but not essential.
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Culture and Benefits:

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- We encourage and support our team members to grow through a fantastic training platform and support provided to boost your career
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- Hybrid Work Arrangements
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- Free On site Parking available
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- Option for novated leases
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- Employee Assistance Program
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- Fun engaging work environment - Year round events with the opportunity to meet and engage with the team through Christmas parties, trivia nights, virtual cooking classes, fitness challenges, yoga classes, community fundraisers and fun-runs to name a few!
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Successful applicants must have full working rights in Australia to apply.

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If this job isn't quite right for you, but you are looking for a new position, please contact the HR department at [email protected] for a confidential discussion on your career and our opportunities available.

📌 Inside Sales - Cloud (Victoria)
🏢 Synnex Australia
📍 Victoria