Job Description

Accommodating backpackers since 1997 and is one of Melbourne's largest hostel accommodation properties.

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The hostel is known for accommodating both short- and long-term guests and being a great place to make lifelong friends with other travellers.

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About the Role

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The housekeeping team plays an key role in creating a clean, comfortable and welcoming environment for our guests. You will be responsible for maintaining the cleanliness and presentation of guest rooms, bathrooms and common areas to a high standard.

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Working in the housekeeping role, you will work as part of a team in a fast-paced hostel environment, meet people from all walks of life and help create a positive experience for our guests. You will need to be organised, reliable and take pride in your work, while being able to work efficiently both independently and as part of a team.

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The role is hands-on and active, with a variety of daily tasks including cleaning rooms and bathrooms, making beds, maintaining common areas and responding to the changing needs of a busy hostel.

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Position is causal and paid under the hospitality award

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What you will do

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Clean guest rooms, bathrooms and common areas to a high standard

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Make beds and prepare rooms for incoming guests

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Use cleaning chemicals and equipment safely

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Follow cleaning procedures, OH&S; and safety requirements

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Complete daily shift-based tasks efficiently

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Communicate professionally with guests and team members

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Work as part of the housekeeping team and support other departments when required

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Report maintenance issues, damages or hazards

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About you

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Previous housekeeping or cleaning experience is preferred but not essential

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A positive, reliable and hardworking attitude

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Good attention to detail and pride in your work

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Ability to work efficiently and manage multiple tasks

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Comfortable with physical and fast-paced work

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Able to work independently and as part of a team

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Flexible availability, able to work days, evenings, including weekends and public holidays

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Good communication skills and a friendly approach to guests

📌 Housekeeping (Victoria)
🏢 Important Group
📍 Victoria