Job Description

Seeley International is Australia's largest air conditioning manufacturer and a global leader in climate control solutions. With manufacturing, sales and distribution operations across Australia and internationally, we continue to invest in our infrastructure, cybersecurity and technology capability to support a growing business.

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We are looking for an experienced and practical Infrastructure Systems Analyst to join our Information Technology team.

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About the Role

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Reporting to the IT Technical Lead, you'll be responsible for the support and maintenance of Seeley International's infrastructure, whether on-premises or hosted. You'll work with virtualised environments, backups, telecommunications and cybersecurity controls, and act as the L2/L3 escalation point for the IT Systems Analyst, providing L1 helpdesk coverage when required.

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You'll also be involved in a number of project implementation tasks and share a monthly on-call roster with the rest of the technical IT team.

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Key Responsibilities

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- Support both on-premises and cloud-hosted server environments, including telephony systems.
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- Check and confirm backups are working correctly and manage tape rotation regularly.
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- Perform test restores to ensure data recovery works in line with industry cybersecurity guidelines, supporting disaster recovery processes.
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- Assist in building, modifying or removing server environments as needed, applying patches and firmware updates in line with cybersecurity frameworks.
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- Support the implementation of cybersecurity controls and monitoring tools and assist with regular security reviews.
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- Participate in testing and updating Disaster Recovery Plans (DRP) and Business Continuity Plans (BCP).
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- Act as the L2/L3 escalation point for the IT Systems Analyst, identifying root causes of recurring issues and implementing permanent fixes.
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- Provide L1 helpdesk coverage during leave or periods of high demand and assist with desktop and network infrastructure setup.
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- Work with vendors to support national and international telecommunications and assist in monitoring network security and redundancy.
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- Assist with infrastructure-related IT projects and uplift initiatives aligned with cybersecurity frameworks and Industry 4.0 improvements.
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- Provide guidance and informal mentoring to the IT Systems Analyst and other junior technical staff.
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About You

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You'll bring robust practical knowledge of infrastructure, cybersecurity and end-user technology, and enjoy working across a busy manufacturing environment to keep systems reliable and secure.

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You'll also bring:

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- 3+ years' experience in a systems administrator role within a similarly sized environment.
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- Experience providing L2/L3 escalation support and resolving issues passed up from a helpdesk function, including root-cause analysis of recurring problems.
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- Solid working knowledge of Windows Server, Active Directory and Entra ID, including group policy, DNS and DHCP.
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- Practical experience with virtualisation platforms such as VMware or Hyper-V, including building, maintaining and troubleshooting virtual environments.
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- Hands-on experience with server and networking hardware, particularly HP, Cisco, Fortinet and Dell (compute and storage).
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- Solid understanding of cybersecurity frameworks and principles,



such as the Essential Eight, NIST or ISO 27001.
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- Experience using and managing backup software, such as Veeam.
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- Familiarity with cloud platforms and tools, including Office 365, AWS and Azure.
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- Strong interpersonal skills, sound judgement and the ability to work independently, managing time and tasks with minimal supervision.
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- Experience working as part of a project team on infrastructure or systems implementations.
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- Industry-recognized certifications or tertiary-level qualifications in IT or a related field.
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- Formal cybersecurity certification or training; demonstrated experience applying frameworks such as the Essential Eight will also be considered.
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- Certifications in Microsoft and/or VMware technologies.
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- Certification or formal training in Office 365 and cloud-based services.
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- Experience working in a manufacturing or industrial environment.
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- Understanding of telephony and unified communications platforms (e.g. SIP-based systems) and their integration with network infrastructure.
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Why Join Seeley International?

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At Seeley International, you'll join a business that designs, manufactures and exports innovative climate control solutions around the world. We value continuous improvement, innovation and collaboration, and we're committed to helping our people grow their careers.

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We offer:

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- Modern manufacturing and office facilities, with a hybrid working model.
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- Supportive and collaborative team environment.
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- Employee Assistance Program.
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- On-site parking.
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- Opportunity to work across a wide range of business functions across Australia.
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If you're passionate about infrastructure, cybersecurity and reliable systems, and want to be part of an Australian manufacturing success story, we'd love to hear from you.

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