Hybrid Contact Centre Leader, Customer Experience (New South Wales)

Hybrid Contact Centre Leader, Customer Experience (New South Wales)

15 Sep
|
Mable
|
New South Wales

15 Sep

Mable

New South Wales

HomeMade, part of the Attain Healthtech group, seeks a Contact Centre Manager to lead the daily operations of the HomeMade contact centre. You will partner with the Head of Operations to drive service excellence, implement process improvements and coach frontline teams for outstanding customer outcomes.

The role requires 3+ years in contact centre leadership, robust stakeholder communication, and expertise in IVR/CRM tools with AI-driven solutions.

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📌 Hybrid Contact Centre Leader, Customer Experience (New South Wales)
🏢 Mable
📍 New South Wales

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