Job Description

National Subscriptions Administrator
n Bundoora, VIC

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Working acrossSales, Customer Success, Finance and Product, you'll help keep subscriptions, renewals and billing running smoothly.

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You'll manage subscription changes, maintain accurate records, respond to customer and internal enquiries and ensure information is kept up to date across our systems.

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Key responsibilities include:

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- Process new subscriptions, renewals, amendments and cancellations
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- Manage subscription billing and scheduled bill runs
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- Monitor renewals and upcoming contract changes
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- Respond to customer and internal subscription enquiries
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- Maintain accurate subscription and billing information
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- Review invoices, credits and payments
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- Work with internal teams and third-party suppliers to resolve issues
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- Support reporting and continuous improvement of subscription processes
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About You

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You're organised, accurate and enjoy working with systems, numbers and people.

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You bring:

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- Experience in administration, billing, subscriptions, sales support or a similar role
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- Solid attention to detail and organisational skills
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- Good communication and customer service skills
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- Confidence working with business systems and data
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- A proactive, problem-solving approach
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Experience withERP systems, subscription or recurring revenue models, bookkeeping or purchasing workflowswill be highly regarded.

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You'll join a supportive team in a growing technology business, with the opportunity to build your experience across subscriptions, customer service, finance and business systems.

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What You'll Get

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- Career development and ongoing learning
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- Varied national role across multiple teams
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- Flare discounts and wellbeing benefits
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- Discounted gym memberships and health insurance
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- Supportive and collaborative team culture
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The Opportunity

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If you're someone wholoves the detail, enjoys working with systems and takes pride in getting things right, we'd love to hear from you.

📌 National Subscriptions Administrator Bundoora, VIC (Williamstown)
🏢 Position Partners
📍 Williamstown