At Regional Australia Bank, we are seeking a dedicated Customer Advisor to join our team in Mungindi. This is an excellent opportunity for someone looking for a permanent, part-time position in a dynamic and customer-focused environment. If you are passionate about providing exceptional service and building meaningful relationships with customers, we want to hear from you. Join us in making a positive impact on the community while advancing your career in the banking industry.

Job Description

Permanent Part-Time

About Regional Australia Bank

At Regional Australia Bank, we're proud to be a customer-owned bank that puts people, communities and relationships at the heart of everything we do.

For more than 55 years, we've been helping regional Australians achieve their financial goals through trusted advice, personalised service and innovative banking solutions. As a values-driven organisation, we're committed to supporting our communities while providing an inclusive and rewarding workplace where our people can thrive.

When you join Regional Australia Bank, you're joining a team dedicated to making a genuine difference in the lives of our customers and the communities we serve.

About the Role

As a Customer Advisor, you'll be the welcoming face of Regional Australia Bank in the Mungindi community. You'll provide exceptional customer service, assist customers with their everyday banking needs, and help connect them with products and services that support their financial wellbeing.

This role is ideal for someone who enjoys building relationships, working within their local community, and delivering positive customer experiences. You'll receive training and support to develop your banking knowledge while working closely with a friendly and collaborative team.

What Your Day Might Look Like





- Greeting customers and providing a friendly, professional branch experience.
- Assisting with daily banking transactions and account enquiries.
- Opening new accounts and identifying products and services that meet customer needs.
- Supporting customers to confidently use digital banking tools and services.
- Maintaining accurate customer records and information.
- Referring customers to specialist teams for lending, insurance and other financial solutions where appropriate.
- Contributing to branch goals while delivering outstanding customer service.
- Building solid relationships with customers and the local community.

About You

You don't need previous banking experience to succeed in this role. We're looking for someone with a positive attitude, a genuine passion for helping people, and a willingness to learn.

You'll be a great fit if you:

- Have excellent customer service and communication skills.
- Enjoy building relationships and working with a diverse range of people.
- Possess strong attention to detail and good problem-solving skills.
- Are confident using technology and learning new systems.
- Work well both independently and as part of a team.
- Are committed to delivering exceptional service and creating positive customer experiences.

Why Join Us?

- Be part of a customer-owned bank that genuinely cares about its people and communities.
- Enjoy a flexible permanent part-time role.
- Access ongoing learning and development opportunities.
- Work in a supportive and inclusive team environment.
- Build valuable experience in the banking and financial services industry.
- Make a meaningful impact within your local community.

Join us and help create meaningful banking experiences for customers across the Mungindi community. We look forward to hearing from you!

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📌 Customer Advisor (Mungindi)
🏢 Regional Australia Bank
📍 Mungindi