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Service Technician - Medical Devices - Melbourne, Australia

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Why Join Arjo? We are a Great Place to Work!

- Fully maintained company van provided
- Dedicated customer and site portfolio across Melbourne's northern suburbs
- Autonomous field-based role with flexibility and ownership of your territory
- Great Place to Work Certified employer
- Ongoing technical training and career development opportunities
- Join a high-performing Service Team that recognises and rewards success

Empowering Careers at Arjo At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience.

This is an opportunity to join a global healthcare company that improves quality of life for people across healthcare, aged care and community settings.

We are seeking a Melbourne-based Service Technician to become the primary service technician supporting a key customer portfolio and multiple sites across Melbourne's northern suburbs. You'll build trusted customer relationships while ensuring equipment remains safe, compliant and fully operational.

This role is ideal for someone who enjoys working independently, solving technical problems and delivering exceptional customer service.



You'll spend most of your time supporting a reliable customer base within your territory, becoming the trusted face of Arjo across the region.

Candidates located within Melbourne's northern suburbs, including areas such as Epping, Craigieburn, Thomastown, Campbellfield, Broadmeadows, Preston and surrounding suburbs, will be well positioned for this role.

About the Role

As an Arjo Service Technician, you will apply your technical expertise to maintain, service and repair Arjo equipment and related products across customer sites. Working from a fully equipped company van, you'll develop strong customer relationships while delivering high-quality preventative maintenance, repairs and technical support.

Success in this role comes from building trusted customer relationships, responding proactively to service needs and ensuring equipment remains safe, compliant and operational.

Key Responsibilities

- Perform preventative maintenance, servicing and testing of Arjo equipment and related products
- Diagnose faults and complete repairs onsite
- Provide reactive breakdown support and troubleshooting
- Act as the primary service contact for customers across Melbourne's northern suburbs
- Build strong customer relationships and deliver exceptional service experiences
- Accurately document service activities using Arjo's service management systems
- Manage van stock and spare parts inventory
- Ensure all serviced equipment meets safety and compliance requirements
- Work collaboratively with the wider Victorian Service Team
- Identify opportunities to support customers with additional service solutions

About You

We're looking for a hands-on Service Technician who enjoys the variety of a field-based role, spending time on the road and working directly with customers at site. You'll thrive on

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📌 Service Technician - Medical Devices - Melbourne, Australia
🏢 Arjo Italia
📍 Melbourne