Apex Group Ltd is recruiting a Senior Customer Service Representative in Wollongong to provide accurate, policy-compliant information to members and clients. You will handle inquiries via telephone and email, uphold high service standards, and escalate issues to Team Leaders as needed while maintaining positive member engagement.
You will work within an enterprise agreement framework, with emphasis on quality, compliance and customer satisfaction, and you will collaborate with a global team to
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📌 Senior Customer Service Specialist - Superannuation (City of Wollongong)
🏢 Apex Group
📍 City of Wollongong
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