Customer Experience Strategy Coordinator (City of Randwick)

Customer Experience Strategy Coordinator (City of Randwick)

15 Sep
|
Randwick City Council
|
City of Randwick

15 Sep

Randwick City Council

City of Randwick

Randwick City Council is seeking a Coordinator Customer Experience to lead the CX improvement program across digital channels and service design, partnering with Customer Service, IMT and operations. The role focuses on embedding customer-centric practices, measuring performance, and driving culture change.

You will work with a diverse team to reduce customer effort, elevate satisfaction, and bring the customer's voice into strategy and delivery.

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📌 Customer Experience Strategy Coordinator (City of Randwick)
🏢 Randwick City Council
📍 City of Randwick

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