15 Sep
|
The HR Ally
|
Sydney
15 Sep
The HR Ally
Sydney
Role: Salesforce Developer
Location: Sydney, NSW
Job Type: Contract (6 months + Possible extensions)
Experience: 6+ yrs
Key Responsibilities
- Build, configure, enhance and maintain Salesforce solutions across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
- Take assigned user stories through the complete delivery lifecycle including build, unit testing, deployment, defect resolution and production support.
- Develop Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce Flow and platform configuration.
- Build and enhance Sales Cloud referral and sales pipelines, including leads, accounts, contacts, opportunities and associated business processes.
- Build and maintain Service Cloud capabilities including case management, queues, routing, assignment, automation and service workflows.
- Build and maintain Marketing Cloud Engagement solutions including Journey Builder, Automation Studio, Email Studio, Data Extensions, segmentation and customer communications.
- Develop and maintain integrations between Sales Cloud, Service Cloud and Marketing Cloud Engagement, as well as integrations with other enterprise systems.
- Understand the end-to-end Salesforce ecosystem and identify cross-cloud impacts and dependencies before implementation.
- Configure objects, fields, validation rules, Flows, permission sets, profiles, sharing models and other platform capabilities.
- Develop and consume REST/SOAP APIs and support integration patterns across the Salesforce ecosystem.
- Troubleshoot issues across the three clouds and identify whether problems originate from configuration, code, data, integration or cross-cloud dependencies.
- Support Salesforce releases, deployments, setting management and CI/CD processes.
- Work closely with Business teams, Product Manager, QA, architecture and integration teams to deliver solutions aligned with agreed designs.
- Participate in Agile ceremonies including refinement, sprint planning, stand-ups,
reviews and retrospectives, and maintain appropriate technical and deployment documentation.
Required Skills & Experience
- 4+ years of hands-on Salesforce development and configuration experience.
- Demonstrated hands-on experience working across Sales Cloud, Service Cloud and Marketing Cloud Engagement.
- Ability and willingness to work across all three clouds rather than specializing exclusively in one Salesforce product.
- Strong development experience with Apex, Lightning Web Components (LWC), SOQL/SOSL and Salesforce Flow.
- Hands-on experience with Sales Cloud processes including referral/lead pipelines, accounts, contacts and opportunities.
- Hands-on experience with Service Cloud including case management, queues, routing, assignment and service automation.
- Hands-on Marketing Cloud Engagement experience, particularly Journey Builder, Data Extensions, Automation Studio and Email Studio.
- Experience integrating Marketing Cloud Engagement with Salesforce CRM.
- Strong understanding of cross-cloud data flows, dependencies and impacts between Sales, Service and Marketing Cloud.
- Experience developing and consuming REST/SOAP APIs and integrating Salesforce with enterprise applications.
- Good understanding of Salesforce data models, security, sharing rules, roles, profiles and permission sets.
- Knowledge of Salesforce DX, Git, CI/CD and deployment processes.
- Ability to take a user story from requirements/design through development, testing, deployment and support.
- Experience working in Agile/Scrum delivery environments with strong troubleshooting, analytical and communication skills.
Desirable Experience
- Salesforce Platform Developer I or II certification.
- Sales Cloud Consultant, Service Cloud Consultant or Marketing Cloud Engagement Developer/Consultant certification.
- Experience with MuleSoft or other enterprise integration platforms.
- Experience with Experience Cloud.
- Experience working in complex enterprise environments with multiple Salesforce clouds and integrated platforms.
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📌 Salesforce Developer - SYD (Sydney)
🏢 The HR Ally
📍 Sydney