AUS - Sydney - Multiple OpCo

Full time

R5027354

:

The Customer Service Representative compliments the Sales team in providing an exceptional service to all of our customers in the ordering process, and also in facilitating after sales support and advice.

Job Requirements:

Provide an exceptional service to all of Nobel Biocare and Implant Direct customers, ensuring it is a positive experience every time.

Provide technical support and advice on the implants product range.

Maintain complete awareness of and compliance with financial rules, terms and conditions of sale, and any other relevant governing policies and guidelines.

Manage a high volume of phone traffic whilst juggling numerous tasks and competing deadlines.

Refer non-routine matters to the Customer Services Manager or relevant Sales Manager.

Processes sales orders, quotes, returns, credits, warranties, repairs invoicing and any adhoc requests.

Operating Company:

Nobel Biocare

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, qualified recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes,



and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.

Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.

Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry.

For more information, please visit www.envistaco.com .

📌 Customer Service Representative (Sydney)
🏢 Envista Holdings
📍 Sydney