About Akkadian Health
Akkadian Health is a growing multidisciplinary healthcare practice providing psychiatry, GP, psychology and coaching services. We have been providing services to 4000+ adult patients each year with different presentations such as ADHD, Autism, anxiety, mood disorders and PTSD. We achieve our goal by adopting new models of care and cutting-edge digital health technologies.
About the Role
We are seeking an organised and proactive Administration Officer to join our team in Beulah Park.
This is a fast-paced role supporting patients, clinicians and healthcare professionals while ensuring the smooth day-to-day operation of our practice.
Key Responsibilities
- Support the coordination of daily administrative operations to ensure an efficient patient experience.
- Monitor administrative workflows and identify opportunities to improve processes and efficiency.
- Support practice management with administrative reporting and operational tasks.
- Assist in maintaining administrative procedures and ensuring consistency across the practice.
- Answer phone and email enquiries
- Schedule and confirm patient appointments
- Provide exceptional customer service to patients
- Liaise with psychiatrists, GPs, psychologists and other healthcare professionals
- Process referrals and patient documentation
- Manage Medicare billing, payments and invoicing
- Maintain accurate patient records and administrative systems
About You
You will have:
- Demonstrated ability to take initiative and contribute to the smooth operation of a busy practice.
- Confidence handling complex situations and exercising sound judgement when problem-solving.
- A proactive mindset with a focus on continuous improvement and operational efficiency.
- Solid communication and organisational skills
- Excellent computer and administration skills
- A professional and friendly manner
- The ability to multitask and work independently
- Strong attention to detail
Essential Requirements
- 1+ year experience in a medical, allied health or GP clinic administration role
- Valid police check (or willingness to obtain one)
Why Join Akkadian Health
- Growing healthcare organisation with career development opportunities
- Supportive and collaborative team environment
- Chance to work closely with experienced healthcare professionals
- Meaningful work helping improve patient outcomes
Position Details
- Part-time position (up to 25 hours per week)
- Applicants who wish to be engaged on a Casual basis will be considered
- On-site role based in Beulah Park. Applicants must be available to work on-site in Beulah Park.
If this opportunity aligns with your experience and interests, we encourage you to apply via SEEK.
Please include a cover letter with your application highlighting your relevant experience, why you are applying and why you’re a great fit for the role.
Contact us via email:
[email protected] to clarify any questions regarding this opportunity.
📌 Administration Officer (Beulah Park)
🏢 Akkadian Health
📍 Beulah Park